At your convenience, please call me at 214-956-2215 or email me at bthompson@sewell.com. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. I consider this a bait and switch. The 360hp V6 feels willing, able & smooth. I strongly recommend this wonderful . Mo provided me with great service and he was able to help me out with the price as well. The personal data record created through your registration with our Web site can only be accessed with the unique password associated with that record. Ellas was great from the time I arrived at the dealership throughout the whole process. Sewell I have full trust taking my jeep here. Make the most of your secure shopping experience by creating an account. Thank you, Nick. The CT5 3.0 premium car is fantastic. By clicking here, you authorize Cars.com and its sellers/partners to contact you by text/calls which may include marketing and be by autodialer. customers. Returned 30 minutes to learn that Sewall was in the process of selling the vehicle to anouther person! Thank you for sharing your experience, Mr. Moore. Before manufacturers insisted that we pay attention to customer satisfaction, Carl Sewell was on top of that issue.. What got us to where we are today is taking care of our customers and our [employees], Carl Sewell III said. Copyright 2023 AutoRepair-US.Org. THERE IS A LOT TO SAY HONESTLY. As bad as going into a furniture store. I ask him if customer change his mined call me. acquires Thank you again for taking the time to speak with me. Be very careful with Vera. Sales (214) 989-4716. Sewell Cadillac of Grapevine. The owner, Louie Vera, did not like my first honest review. I received a call the same afternoon stating that my vehicle would be ready by the and of the day. It seemed pretty basic to us, said Sewell, 68, now chairman of Sewell Automotive, which owns 12 dealerships, employs 1,800 people and had revenue last year of $1.2 billion. a virtual appointment! Mr. Douglas, I call back next day they said the car is available for sale, I give them the OK on the asking price and asked to send me wire instruction, in the couple minuets the salesman called me and said the car sold. Next month, Sewell will open its 13th dealership, an Infiniti store in Fort Worth. car dealership 100-percent satisfied with their new car purchase. in Frisco, Dallas, Plano, Texas. 2023 Cadillac LYRIQLuxury 4dr SUV. Kevin let him know that the only way we would be able to get our hands on one for test drive would be with a pre-owned Escalade. Matt Gilleland Both father and son lost everything in the Great Depression of 1929, ending up in the West Texas outpost of Crane with Ed running someone elses hardware store and Carl Sr. operating a Ford and Maytag dealership. There is no way I should be having transmission issues. I said really! Out of the four people I dealt with while I was there--the finance guy I signed my paperwork was great (but then again they already had my purchase so of course he is going to be relaxed)--some middle guy they dress up in a chef get up to "deliver the car" was a nice guy but again he was one that made sure I was going to give a 10 on the survey. The said the car was still under warranty and there would just be a $50 deductible. Sewell Cadillac of Dallas. How is Sewell Cadillac of Grapevine rated? It has a great exterior and interior appearance. I appreciate the valuable feedback that you also provided. The leather black & white interior has a hi-end look & feel, plus heated & ventilated seats. Carl Sewell Sr. dies and Carl Jr. becomes chief executive of the Cadillac Consent is not required to purchase goods/services. This information may be used to provide you with information you've requested about our company, our products and our services, or to provide you with special notices. Big thanks to Prince Ali for his expert help and to General Manager Ben Amini. I was told by an salesman that someone will get back to you first thing Monday morning. Added a service contract I didn't want. We value all feedback at Sewell, and your satisfaction is our highest priority. We got the All Wheel Drive (AWD) version with the turbocharged 2 liter engine, and it has plenty of get up and go. Please call me at 214-956-2215 or email me at bthompson@sewell.com. A video walkaround of this car may be available Towbin Dodge, located in the Valley Auto Mall in Henderson, is pleased to offer this Stellar Black Metallic 2023 Cadillac LYRIQ Luxury for purchase, t GOD AWFUL EXPERIENCE. work with you to help you find the model that is right for you and Dad had put $25,000 in three different banks, and they all closed, Sewell said. As he had a great reputation on the forums and groups, it helped ease my mind and having spoken with him a few times, I felt confident that I made the right decision. He said Mr. Nelson will give you something in writing, a day later Mr. Nelson stated that he would fix my car but never mentioned nothing about my concerns about returning my vehicle. I'd read reviews claimed it's unimpressive and sluggish. What days are Sewell Cadillac of Dallas open? Within minutes they went way beyond answering my questions, two service department personnel got in the car and reprogrammed the locks for me, thanked me for stopping by and sent me on my way. A GREAT VALUE FOR THE MONEY. My transmission has gone out. The exhaust has a sporty note. And if you can improve your product and productivity, you will earn more profit. 97/82 City/Highw VIN: 1GYKPMRK6PZ000097 Stock: PZ000097 Certified Pre-Owned: No Listed since: 02-28-2023, Located in Spring, TX / 1,027 miles away from Minneapolis, MN. ), VIN: 1GYKPMRK5PZ000365 Stock: P24505 Certified Pre-Owned: No Listed since: 02-24-2023, Located in Jupiter, FL / 1,439 miles away from Minneapolis, MN, VIN: 1GYKPMRK0PZ000693 Stock: 000693 Certified Pre-Owned: No Listed since: 02-12-2023, Located in Pembroke Pines, FL / 1,493 miles away from Minneapolis, MN. I was interested in the 2019 Toyota RAV4 with almost 84,000 miles on it, it was a corporate owned vehicle but I looked past it because of the price being listed as $20,500 and kept up with services. Cookies can also be utilized to help us provide you with information targeted to your interests, based upon your prior browsing on our Web sites. Drove fantastic and very nice. This my 18th cadillac and by far the best one yet. financing of the vehicle. Some browsers incorporate a "Do Not Track" (DNT) feature that, when turned on, signals to websites and online services that you do not want to be tracked. 496 followers 487 connections. Certified. It seemed like a great deal anyway so I bought it. The cars arrived in Arlington in cardboard boxes, their tall windshields and skinny tires and wheels lying on the seats. Thank you for choosing Sewell, we look forward to serving you again. Lots of room for a sports sedan. it GMC, Pontiac and Oldsmobile franchises and opens new dealerships for them on Contact the dealership with the Army Reserves, Carl Sewell Jr. starts work at Sewell Village Cadillac. Our Cars.com Vehicle Test Team has awarded the ${make} ${model} Thank you for sharing your frustrations with us, Igor. demands and take care of all their car needs from the sale to Ella was great! I had the pleasure of interacting with Mister Nathan Redden your finance manager, he provider awesome customer service. We value your privacy. A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Sewell Cadillac Collision Center of Grapevine Business Management Mr. Justin Nichol, General Manager Contact Information Customer Contact Mr. Justin Nichol, General Manager Additional. 1941: The interior height is low if you have the sun roof option. and any applicable fees. Thank you for being a loyal Sewell customer. By Ms Emily Caroline Hearne from Dallas, TX, By Mrs Cheryl Dianne Herriage from Dallas, Tx. He let us know that the wait time for a new Escalade is between 6-8 months. Justin Nichol I apologize for your experience with our store and would like an opportunity to learn more. Is Dallas becoming unaffordable due to rising housing costs, inflation and stagnating pay? 1972: More than 20 years ago, Sewell wrote a best-selling business book, Customers for Life, espousing his customer-friendly views and giving him national prominence as a sophisticated "gentleman dealer.". We'll have this time-saving information on file when you visit the dealership. David was superb the deal was very good and he spent time explaining the technology to me, he allowed me to take the SUV to another dealership to compare, that is one of the reasons I came back to sewell!! If you have questions concerning this Privacy Policy or the practices of these sites, you may contact us. Thank you for choosing Sewell; we look forward to serving you again. opens Join to view profile Sewell Automotive Companies. Their service is a scam! I would not recommend to buy cars from this dealer, take your business to some place else. Again, I would like to apologize for your experience. Louie Vera thinks he is [non-permissible content removed] sending people to scare us. Yelp users havent asked any questions yet about Sewell Cadillac of Dallas. Tuesday morning I received a call from director of sales enquiring what my concerns was about my car, I told him that I would like to look at returning my car back, paying for the miles put on the vehicle and return my down payment and buy different vehicle? We get to the pricing and Im told its basically $31,000. From there, we got Lexus in Fort Worth.. If you are near Dallas, Plano, and Frisco, TX, Cadillac customers 111 Stage Runn Drive. Thank you again, and I look forward to speaking with you. $89,800. Nothing but positive things to say about this dealership! Furthermore, Vera refuses to protect me against the Vera driver, who is about to file a lawsuit against me. 2023 Cadillac LYRIQ Luxury Satin Steel Metallic RWD 1-Speed Automatic Electric Drive Unit Odometer is 748 miles below market average! I was referred to Dustin from on some facebook forum posts and I have nothing but positive words to say. The owner, Louie Vera, is not trying to bully my family and me with scare tactics. Thirty years ago, Sewell Village Cadillac became one of the first dealerships in the U.S. to offer loaner cars a few yellow Chevy Monte Carlos. DO NOT TRUST VERA MOTORS. Over the years, Sewell has become one of the most influential dealers in the U.S., serving on automaker product committees and meeting regularly with top auto executives. I would welcome the opportunity to discuss this experience with you and gain additional feedback. So against my better judgement I went to Tobin and made a purchase that I am not happy with. where we are proud to offer new and used car loan assistance to all Only dealership I've visited that didn't practice social distance while test driving a car. Sewell Cadillac of Dallas 148 reviews Claimed Car Dealers, Auto Repair Edit Open 7:30 AM - 8:00 PM See hours Write a review Add photo Photos & videos See all 61 photos About the Business Location & Hours 7310 Lemmon Ave Dallas, TX 75209 Get directions Edit business info Amenities and More Online appointments At-home services secure financing form, and our Frisco staff will help you Blake Thompson 10-11-2022. Needless to say, Cody made us believe in the Cadillac family and we really look forward to buying our next car at Sewell of Grapevine and hopefully from, Yelp users havent asked any questions yet about. 10-03-2022. You may always opt-out of receiving future communications from our dealership. They are not honest and do not care for you as a customer. Manager is [non-permissible content removed] and didnt seem to get the hint Im refusing to pay that much for a car with this many miles despite getting to where I wanted it every month. The "help" section of the toolbar on most browsers will inform you on how to prevent your browser from accepting new cookies, how to have the browser notify you upon the receipt of a new cookie, or how to disable the use of cookies completely. Company Profile At a Glance Established: 1911 Number of Stores: 18 Number of Franchises: 21 Annual Vehicle Sales: 50,000+ Number of Associates: 3,500+ Cities Austin, TX Dallas, TX Fort Worth, TX Grapevine, TX Houston, TX McKinney, TX This Certified Pre-Owned Fully Electric 2023 Cadillac LYRIQ features Navigation, a Panoramic Sunroof, Heated Ventilated Seats, SUPERCRUISE, 22' Wheel VIN: 1GYKPMRK4PZ000227 Stock: 5165798B Certified Pre-Owned: Yes Listed since: 01-31-2023, Located in Birmingham, AL / 859 miles away from Minneapolis, MN, VIN: 1GYKPMRK5PZ001192 Stock: PZ001192 Certified Pre-Owned: No Listed since: 02-01-2023, Located in Atlanta, GA / 892 miles away from Minneapolis, MN. Infiniti for the first time. I am sorry to hear about your experience, and I would welcome the opportunity to discuss this with you. Thank you again, and I look forward to speaking with you. Located in Dallas, TX / 852 miles away from Minneapolis, MN. data will be stored in protected databases on secured servers with restricted access). Yelp users havent asked any questions yet about. THEY HAVE TRAUMATIZED MY SMALL CHILDREN. 1998: Navigation. PART 1 1967: When stopped for gas or at a stop light I get complimented on the beauty of the car, Scott Dulin is an outstanding salesman.his manager was a little arrogant however. We use this information to help diagnose problems with our server, administer the Web site, and compile broad statistical data. General Sales Manager You need to be green and growing in whatever business youre in, he said. A video walkaround of this car may be available So I just happened to call Sewell first, because the car had the Sewell logo from the original owner. Sewell moves Sewell Village Cadillac to a new facility on Lemmon Avenue. I would NEVER return here to buy and if you don't care for the high pressure furniture store stalking sales I suggest you go elsewhere. It is an approach influenced by luminaries like Stanley Marcus, W. Edwards Deming and J. Erik Jonsson that helped foster one of the nations best luxury-car markets. Email. Sewell Cadillac of Dallas is open Mon, Tue, Wed, Thu, Fri, Sat. The company I am very happy with my extended warrantee. On the way to return my car, the Vera Cadillac driver was involved in an accident that ended with my Escalade declared a total loss. No, this ISN'T a race car, but it was certainly whisk through traffic and engulf the highway with nimble agility. But if you talk too much about profit, about percentages and margins, you can lose sight of your customers and that has to be the focus.. At least not from them. It should have been lower! I was greeted by a service representative, whose presentation was courteous and professional. I recommend the 550T option. Recent Arrival! Sales Manager I was told I'd get my windows tinted for giving a perfect 10 on the survey. the E-Mail Reminder Service). I would welcome the opportunity to discuss this experience with you and gain additional feedback. I think theres enough fun and fashion in the auto business to last a long time, he said. From left: Dennis Nobles , General Manager, Sewell Cadillac of Houston; Susan Smith, Vice President, Katy ISD Education Foundation; Lance Baker . We value your privacy. General Sales Manager 7310 LEMMON AVE DALLAS, TX 75209-3095 US. They were both professional, helpful and the car is wonderful. HIGHLY RECOMMEND. Cars.com Privacy Statement. Cookies are small files placed on your hard drive that assist us in providing you with a customized browsing experience. About Benefits We took our car in for a minor repair. Thank you !! Every thi n g you would expect from a Cadillac. Sincerely, Great power and comfort with all the latest technology. In the fall of 1911, his grandfather, Ed Sewell, and father, Carl Sewell Sr., began assembling and selling Model T Fords from the back of their combination hardware store, stable and movie theater in Arlington. Dear Ms. Hearne, Thank you very much for the great feedback. See all 422 vehicles from this dealership. Down to earth and great sense of humor. There are lots of opportunities in this business to walk between the raindrops and not really give your customers what they think theyre getting, said Scott Ginsburg, founder and chief executive of Plano-based Boardwalk Auto Group. I was supplied with a loaner car so we could run some errands while it was being serviced and all was done in a timely manner. Third parties may collect personally identifiable information about your online activities over time and across different websites when you use this website. Our dealership uses cookies to provide you with the convenience of not having to reenter information, such as user IDs and passwords, multiple times during your visits to our Web sites. Contact. Sewell has been the highest-volume dealership in the Southwest for the past 30 years. ** This image is a stock photo and may not reflect the model year or color of, and/or equipment offered on, the advertised vehicle. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. Sewell Automotive corporate office is located in 7800 Lemmon Ave, Dallas, Texas, 75209, United States and has 2,309 employees. I had saved other cars but his prompt, friendly correspondence makes me want to do business with this establishment! I told them the car didn't have a warranty, but they wanted to know the VIN number. Dear McGurkma, Our dealership respects the privacy of individuals who visit our Web sites, send us e-mail, or participate in features/services we offer online. Our dealership may partner with select retailers and other companies at various times to provide expanded services to our site visitors. The car is nicely equipped & lovely to look at inside & out. Thank you for choosing Sewell; we look forward to serving you again. Our mission is to ensure that each of our customers from Dallas and Frisco, TX areas should receive exemplary service and leaves our Frisco Cadillac car dealership 100 . To protect the integrity of the information contained in this record, you should not disclose or otherwise reveal your password to third parties. Sewell Cadillac has created the perfect model of what buying/owning a car should be!! However, no further action will be taken on my part. Even more important to Sewell, his 30-year-old daughter, Jacquelin Sewell Taylor, and 28-year-old son, Carl Sewell III, are running key pieces of the auto group. Mr. Allen the finance guy was class act! Thank you !! mission is to ensure that each of our customers from Dallas and Frisco, Good luck. As our Web sites have been designed to take advantage of the use of cookies. Done with the tools you need? Please let me know if I may be of any assistance in the future. We value all feedback at Sewell, and your satisfaction is our highest priority. Compared to Mercedes, BWM the CT was best. On the downside, I ordered this car in March & took the process 7 months before car arrived at my Dealership. David was superb the deal was very good and he spent time explaining the technology to me, he allowed me to take the SUV to another dealership to compare, that is one of the reasons I came back to sewell!! Wanted to leave and think about things and high pressure worked and I made purchase and left regretting it--especially from Towbin Dodge. 1932: As always everyone at Sewell was so considerate and professional. Use our tools to contact the dealership to schedule Sewell Cadillac of Dallas. We went back to Sewell grapevine because of the sales person we worked with, David. in 8 reviews, Needless to say, Cody made us believe in the Cadillac family and we really look forward to buying our next car at Sewell of Grapevine and hopefully from Cody Herr! in 2 reviews, Always receive exceptional service from Lee Rice. in 2 reviews.