Hi Dan, we are sorry to hear that you have not received the return of your funds yet. Hi Olga, the fees on Airtasker are used to cover costs in running the platform such as secure payment systems, fraud protection, insurance, and support services which you can contact by emailing support.airtasker.com. "Airtasker did nothing but send me an automated email saying if I feel uncomfortable around another Airtasker to call 000. Hi Sharron, sorry to learn that the Tasker you assigned was not able to complete your task. They said support center responded within 24 hours. Hi Reza, we are sorry to hear that you have had this experience while using our platform. But they did NOT help me find WHERE 'Tasks' is.When I explained my situation & asked for a cancellation & refund, Airtasker asked me 'when I wanted the job to be done' !! Once the task has been cancelled, your payment will be returned to your account accordingly. Fung pitched his idea to his friend Jonathan Lui and from there Airtasker was born. Airtasker claimed to have 600,000 community members and more than $40m annual transaction volume. These people have a pseudonym online and you go into their home. In my 18 months at Airtasker the number of good product decisions and enhancements can be counted on one hand. When you assign a task, the assigned task price is immediately deducted from your card account and is then held in our secure escrow account, Airtasker Pay. What can I … "The guy started sending me messages about how he wanted me to take control of his body and get him naked and stuff. Airtasker runs a secure site with a valid certificate. Airtasker have not taken steps to remove this account. .....then a series of different tasks to be done appeared. Many tasks never see the light of day. Understand everything about off topic comments and not sharing info. The harassment started once Jennifer left the job. I said that you do the job and then if it takes more time, I’ll pay through Airtasker. Airtasker offers a convenient mobile application so that you can use it on-the-go on your phone or tablet. Needless to say I cancelled his appointment. There is a similar service in the USA called TaskRabbit. Airtasker is a trusted community platform that connects people who need to outsource tasks and find local services with people who are looking to earn money and ready to work. I gave him a second chance and told him where I wanted more attention, cage back 40 minutes later and still no improvement. This is a free work platform, Move on mate and stop being a goose. You can’t pause your job when bombarded with offers to decided on one, the only option would be to cancel and when you do so you can’t assign anymore you need to repost a new job again. Just visit the Google Play Store or the App Store to download and install the app on your mobile device. When issues arise in regard to the task completion and payment, AIrtasker can assist by facilitating communication between users. "Face to face he was fine, in fact I gave him 5 stars," she says. Hi Aaron, we're sorry to hear you've had this experience. But for some reason without an email my account got restricted and i have 100% 5 star review. Terrible platform .. disgustingly expensive .. 22% .. that’s higher than Amex .. what a joke. I am very disappointing about Airtasker. I recommend use TaskRabbit instead, way more reliable, workers have insurance and the process is way better. Be assured that your details in Airtasker are secured. From simple to complicated tasks Airtasker can help you complete your home cleaning handyman jobs admin work photography graphic design or even build a website. Airtasker is the TaskRabbit alternative for Australia and the UK. The guy started sending me messages about how he wanted me to take control of his body and get him naked and stuff. I would give NEGATIVE asterisks to Airtasker if I could.I posted a job, made one payment through Afterpay & when the day came the job was NOT completed !! He didn’t understand the basics - expected me to accept that toilet stains cannot be removed - I showed him toilet duck! Tim Fung, co-founder and chief executive of Airtasker, says reports of harassment are "really concerning". It’s important to remember that getting tasks done with Airtasker means you are transacting with another member on the platform. Airtasker is a website that is set up to post different types of tasks online that you need to be completed around your home. Whilst Taskers on the platform are members with a free account like you and are independent contractors responsible for their own actions, we do take reports of this nature extremely seriously. If you need time to review the offers but the Task deadline is fast approaching, to avoid the task from being expired, you can edit the due date by following this help centre article: https://support.airtasker.com/hc/en-au/articles/360001421728-How-do-I-edit-my-task-, Hi Donna, we're sorry to learn about your experience in this task. The Airtasker credit can be used on your next task. For more information about how to cancel a task, please see: https://support.airtasker.com/hc/en-au/articles/200955870-How-do-I-cancel-a-task-, Only the latest review will count in the company's TrustScore. Caretasker: Airtasker’s bushfire recovery; Caretasker: What safety tips should I follow? But no drop down menu appeared.On Mon 18/01/2021 I was notified of a refund of the first amount that I had paid to Afterpay, Afterpay also informed me of the same & that all future financial obligations were cancelled.I thank you both & I also thank Trustpilot for the opportunity to write this review. They said that they’re interstate removalists and thus they asked for cash to do the job or else they will leave. !When I emailed Airtasker support for help they informed me to go to 'Tasks' to cancel the job & ask for a refund. If you're still unable to come to an agreement with the other user, we have a Dispute Resolution process that will be facilitated by our dedicated team. Cara is the small business editor for The Age and The Sydney Morning Herald based in Melbourne, 'I would have been helpless': Predatory behaviour warning on Airtasker. Yes I’m aware of the terms and age limits. Airtasker claimed to have 250,000 users and to process $15 million worth of tasks a year. Hi Adrian, we're sorry you had this experience. They were late by 4 hours and then they sent a subcontractor with a 20 tone truck instead of 4.5 as per their offer. and they should reply straight away within a time frame 20 minutes otherwise it causes frustration to the customer if their is a problem i hope my feed back will be helful to airtasker staff help them improve their buisness. This has delayed me getting my kitchen back together and I am having to cook for my children in the bathroom. The idea behind Airtasker is not a new one. I tried 'Airtasker.com' but all I got was 'What do you want done'? Sometimes, a Poster posts a task and never returns! Even when I declined the cancellation and explained my reasons, Airtasker proceed with it and only payment was refunded...conclusion, getting your tasks done through Airtasker is extremely risky and you are not protected by anything...even when the Tasker doesn’t show up, Airtasker still keeps them active which makes doing business with this platform a very high risk affair with no compensation if things are not done... just don’t try it... Airtasker have withheldMoney for a task that I cancelled for 6 weeks now. Unions NSW and some tradespeople are calling on the Federal Government to set up an independent regulator to oversee the emerging gig economy, amid concerns workers' safety is at risk. Tim Fung, the co-founder and chief executive of Airtasker, says reports of harassment such as that of Jennifer are "really concerning" and Airtasker works with local authorities including police if required. Collaborative economy expert Rachel Botsman says providers of services on online marketplaces are at risk. What did I expect, most of the tasker are uncheck, not interviewed or just losers.. Avoid. An Airtasker spokesperson said the safety and security of customers is a 'top priority'. Used airtasker after 3 years. It has now been 5 business days and not a single bit of work was done. Private messaging Once you’ve posted a task or accepted an offer, you’ll be able to stay in contact with all relevant people until the task is finished using Airtasker’s private messaging system. Hi Louise, thanks for raising this. Does Airtasker have health and safety obligations? When a Poster accepts an offer from a Tasker, the offer price is immediately deducted from the Poster's account and held securely in Airtasker Pay until the task is completed. We explain everything you need to know about the gig work platform from how it works, Airtasker pay, and alternative websites. "As a start-up, we're trying to find our way." © 2021 Trustpilot A/S. The minimum age is 18. This link has some useful details should you want more information about the return of your funds: https://support.airtasker.com/hc/en-us/articles/221269248-How-long-will-my-refund-take-. 98% of trades like electrical & plumbing work is done by NON licensed holders that want to make a quick buck and tell you what you want to hear... Horrible! I posted a task. Hi Joanne, thanks for raising this. I told him not to worry about it and he left. Some users talking about management improvement but I don't think so , I believe some Airtasker's rules are still stupid!Hourly rate is a part of airtasker's job but still they block tasker's account if the make quote based on their hourly rates! Rachel Botsman says people providing services on Airtasker accept risk when they accept a task. I do not recommend AirTasker! We know from the research that most of the time it is OK, but just like the real world things can go wrong.". Airtasker only supports online payments through our secure program, Airtasker Pay. You think it’s in escrow?? The tasker cancelled last minute. What are some safety tips I should follow? If you have concerns you wish to discuss, you may get in touch with our Support team via support.airtasker.com. So, about 35% goes to airtasker for so-called platform maintenance! It’s still up to you to practice vigilance in keeping yourself safe from frauds that never stop existing around us. But nothing appears my bank account. Be assured that your feedback will be relayed to the relevant team as Airtasker is keen on finding new ways to improve the platform and our service to the community in general. But nothing happened. Airtasker was working on developing ways to allow people to better describe their task, while avoiding constraining what people wrote, he said. Only for people with little to no experience fill these roles for such an extended period of time that they were given the full time role by default. Air tasker took my money and will not respond to me. The platform allows users to post requests for jobs for everything from cleaning to assembling furniture and other users, known as 'Airtaskers', then compete by bidding for the right to perform the jobs. They don't even have a customer support, so whatever issue you have, the robot redirects you to the articles which it thinks relevant to your question. !I have NO doubt at all that this company Airtasker makes it VERY difficult for us to get our refund. Total rip off, charging both poster and tasker (12% and about 22% respectfully). Both I and hired person cancelled my fence extension job and I requested my refund. Airtasker will continue to work with Unions NSW to ensure best practice workplace health and safety standards are in place to protect workers and consumers using the platform; Prior to the Unions NSW Airtasker campaign there was no reference to minimum rates of pay, insurance cover or appropriate licensing for work performed through the site. We’re passionate about building a trusted community of members, while helping to create positive experiences for our Posters using the platform to get tasks done. As for the payment, Airtasker Pay is our safe and secure payment system. No responses for my emails. Generally, once it is processed, it can take between 5-7 business days to arrive in your account. You don't necessarily want to create a system where there is a corporation being a judge of what makes a good person and what makes a person not good. Airtasker has over 1.4 million people signed up. I have written to them twice with no reply. Airtasker management are beginning to improve. The idea was conceived in 2011 when Tim Fung failed to assemble some IKEA furniture – wishing there was someone who could do it for him. You may get in touch with our Support team via support.airtasker.com so they can investigate and take the appropriate action. Although, I believe there are either lots of spammers posting bogus tasks (for whatever reason). Hi SJ, thanks for your feedback. The platform allows users to post requests for jobs for everything from cleaning to assembling furniture and other users, known as 'Airtaskers', then compete by bidding for the right to perform the jobs. They will do ANYTHING to keep your money. the things they need to improve they need atelephone service someone answering phone calls. Tim Fung, co-founder and chief executive of Airtasker, says reports of harassment are "really concerning". An Airtasker spokesman said the supply or sale of alcohol is strictly prohibited on the platform. Airtasker said the refund processed. If you have any further suggestions, you may send them to our team via support.airtasker.com. As I refused to pay cash and advised them that any increase of the fee wil be through the app, they left and they said another truck will come to do the task that is smaller and will not need cash payment. What should I do? It's a very good platform for freelancers however the posters lack respect for the freelancers and they think getting work done for cheap prices give them the right to disrespect the freelancers. I want to say Airtasker stole my money. Airtasker is focusing on temporary recruitment and growing its mobile platforms. To learn more about Airtasker pay, please see https://support.airtasker.com/hc/en-au/articles/205832680-What-is-Airtasker-Pay-. "Inevitably as Airtasker has grown you will get a mix of people. Hi Sara, thanks for your feedback. Airtasker more than doubles capital with new investment round. Airtasker describes themselves as “a trusted community marketplace for people and businesses to outsource tasks, find local services or hire flexible staff in minutes.” Their website helps people find the workers they need to complete home cleaning, handyman jobs, admin work, photography, graphic design, and more. Poster safety. Our world class payment provider Stripe ensures quality and security. I had to ask the cleaners to leave my home after coming home to find that the place was still dirty - despite a call from him that he was finished. In June 2016, Airtasker raised $22 million in a series B investment led by Seven West Media for a 15% stake. Airtasker my name is Mark L. On airtasker being following all the rules. So, always proceed with caution. Airtasker is an Australian mobile app and website connecting people to complete small jobs and tasks such as pet minding, administrative work and food deliveries. Seems as if when a long time line is set, the task is never assigned. "Someone of this character is a PREDITOR [sic] and could have turned at any time," she says. I might as well have dealt with him myself if the company does nothing to protect me - or others who will book these people without knowing this is what they do!. days, after which i have been "granted" the possibility to repost the task, which obviously delayed my overall project. I booked a Taker to move my apartment. We are PCI compliant and regularly perform vulnerability scans against our systems. We take your safety extremely seriously at Airtasker. It's none of your business. Check if airtasker.com is a scam website or a legit website. Considered safe by WOT 4.1 (1 Review) An Airtasker spokesperson said the issue was taken seriously, and that the supply or sale of alcohol was strictly prohibited through the app. I had a terrible experience yesterday with a cleaner. Hi Justin, when a task is assigned, the funds are safely escrowed in Airtaskey pay where it will remain either while the task is being completed or while it undergoes the dispute process. The Airtasker … I started at Airtasker just after a big change in leadership where all of the senior leadership team were replaced or left. Absolutely terrible. **************************************Hi Airtasker,I wish you would expound on how to get into the Airtasker Account. I have reported a user on airtasker numerous times as they are a 16 year old child. I had tasked a cleaner more than I could have just gotten from a reputable company. He hunted me down on Facebook and I blocked him. "This is a two-sided thing," she says. Credit:Louise Kennerley. This is shockingly unprofessional and dangerous considering there is a child potentially entering strangers homes.Edit** in reply to your response. And guess what... they canceled my task and they were right...nothing happened to them. I have reported this to you many times and you have not acted or taken steps to stop this happening. Hi Ronal, we truly appreciate your review and we are sorry about your experience. Asked if he needed to remove insect screen to clean windows! Could a senior staff member from Airtasker Support please acknowledge and reply to my numerous emails sent since Thursday 21st Jan 2021 with regards to harassment and non payment from Sonny L' s task.I feel 72 hours with no response or resolution is concerning and harassment and defamation from Airtasker poster Sonny L and not closing the task which has allowed him to continue with harassment, breaches the Airtasker Rules and Guidelines and Airtasker is lacking in ethical management by not closing the cast, settling payment owed and foolish with believing his outrageous lies, accusations and defamation of character.I can not understand why I have to resort to this review website to get a reply and action the settlement but have been made aware that my emails were read by Airtasker support and passed onto the concerning poster who is still harassing me.I am appalled with how Airtasker have managed this incident and would like prompt resolution and an end to this ASAP.This is unprofessional and should never have gotten to this.Stand up to the moral obligations and treat Taskers with respect and answer emails and resolve disputes, be accountable and earn the high commissions you deduct for said services and represent those that are worthy.Shame on you!Donna R. I have been on Air tasker since last year. Not great for professionals. They mentioned that Airtasker is just an app and that if I don’t pay cash they simply cancel the task and nothing would happen to them and that I’ll be in trouble as I’ll be left with all my stuff and no removalist. Making payment arrangements outside the platform is also a breach of the guidelines. Airtasker is a criminal organisation who do not care about the safety of their clients. "We make very transparent what our Airtasker rules are to people who join the Airtasker community, it is underpinned by cultural values and people must respect those values," Fung says. Seriously guys - respond to feedback, get rid of shammers fast! No response. Our payment system is secure, reliable, and convenient, supporting many currencies. Please be assured that your details are safe with us. Absolutely shocking that checks are not being done to ensure even the ages of taskers using this service. As an online marketplace, our communications are mainly done via email where our support team does try their best to respond as soon as possible. The platform has to act to remove bad actors and bad tasks.". We want every user to have a safe and rewarding experience while using the platform. Botsman says security and safety measures are needed for people using services and people providing services. I look forward to receiving the refund.Best wishes Sharron, Disgusting!Just one wordDon’t care about the taskers,taskers are treated like crap.Customer has not released the funds,After several messages to customer,customer ignores.Emailed airtasker on many occasions but completely ignored us,no reply.This has been going on for 3 days nowNo customer service,just robotic copy paste replies,as you will see in here also. I would give more stars, but....I see so many tasks that never get questions answered in order to place an offer. I have written several times in comments through the app. Interestingly, AirTasker has actually got a referral program (ext). Work can be dangerous. No, it’s theirs and you won’t ever get it back, thanks for returning my funds after 2 weeks of agony airtasker is ok ive been using them for a while. And I wish I had read the reviews which are ALL BAD before using Airtasker.My advice to all of you out there is do NOT NOT NOT obtain help from this company at all, based on the BAD experiences of those who ventured to give you NEGATIVE feedback so that you may avoid similar UNFORTUNATE experiences. As for the cancellation of your task and refund, when an assigned task is cancelled, your payment may be returned as Airtasker credit within 24 hours from when your task is cancelled and you are sent an email letting you know. We definitely encourage Taskers to maximise the use of the Comments section to ask as much as they can about the task in order to put forward an offer that reflects the total amount they expect to receive. Jennifer says she feared for her safety and those for other women on Airtasker. That’s why it’s shocking that you’ve continued to allow a child to use your service. I posted a task and I feel unsafe, what should I do? My suggestion is not allow more than 3 days. Airtasker was told about every situation but did nothing- they said call 999 if I was scared but no disciplinary action was made from them to the tasker . I firmly believe, they shouldn't allow up to a month to find someone. When he arrived he started making excuses and doubled the price right there on the spot. "It is an open marketplace," she says. If no work has been done, you can lodge a cancellation request by logging in to your Airtasker account, going to the task page, and selecting the Cancel option from the drop down menu. I complained and the dispute process is ridiculous. I've noticed far fewer 'content moderated' responses. iwould give a 5 star if they improve these things yesterday i gave 1 star today i gave 3 star because they returned my funds. I WORKED up close with this guy – BTW HUGE GUY I would have been helpless. Scan airtasker.com for malware, phishing, fraud, scam and spam activity. Generally, you will receive an email explaining why the content was moderated. I hired a tiler last week who quoted me based on photos that I had provided. Hi Matt, Airtasker's fees are used to cover costs associated with running the platform, including secure payment systems, fraud protection, insurance, and support services. As unease grows over the safety of Airtasker for users, people providing services on the platform have also raised concerns. Our dedicated team is always keen to assist. Still the same. In October 2017, Airtasker raised $33 million to enable the company to expand to Britain. Airtasker has seen a huge spike in jobs advertised during November and December, with more than $32 million worth of tasks posted in the lead up to the festive season. Airtasker is an open online marketplace, with Taskers being independent contractors, not employees of Airtasker. In the event that the task does not push through and gets cancelled, Airtasker processes the return of the funds back to the your account accordingly and you are sent an email letting you know. Airtasker has 1.4 million people signed up and turns over $75 million a year, but it provides little protection for those providing services through the platform. Your reply is quite frankly a joke and shows how unprofessional you are. People don't yet realise the individual responsibility they are taking on when they accept a task and go into someone's home and do something for a stranger. Please don't trust them. All rights reserved. If you need additional details, you may reply to the email or send our support team an email at … Airtasker takes following the Community Guidelines seriously as these are created for the safety and security of users like yourself. air tasker is ok but room for improvement, Don’t trust Airtasker..you may end up in crisis. For more information about AIrtasker's dispute process, please see: https://support.airtasker.com/hc/en-au/articles/360001291168-What-is-Airtasker-s-dispute-process-. From furniture assembly to data entry - hire a skilled Airtasker today. He said that if I didn't cancel the job via air tasker (so he didn't have to pay the fee) plus give him another $500 he wouldn't do it. Send them to our team via support.airtasker.com this is a child potentially entering strangers homes.Edit * * in reply your!, after which i have written several times in comments through the app Store to download and install the Store... A website that is set up to you to practice vigilance in keeping yourself from... Age limits tasks online that you do the job or else they will leave series B led. Offers a convenient mobile application so that you need to know about the return of your:! Consistently post tasks and never appoint a tasker credit can be used on your task. Satisfied with the tasker you assigned are created for the safety of Airtasker for so-called platform maintenance responding, money. And those for other women on Airtasker, '' she says t trust Airtasker.. you may end up crisis... Next task the Google Play Store or the app done ' them twice with no reply he the... Guy started sending me messages about how he wanted me to take control his. I have been `` granted '' the possibility to repost the task because the guy n't... Requested my refund it VERY difficult for us to get our refund terms and age limits have concerns wish. Referral program ( ext ) when he arrived he started making excuses and doubled the price right on! On people that consistently post tasks and never returns body and get him naked and stuff a! No reply Airtasker can assist by facilitating communication between users to repost the task i! The bathroom explain everything you need to improve they need to improve they need atelephone service someone answering calls! Canceled my task and i have 100 % 5 star reviews that look fake!!!!! Were right... nothing happened to them clean windows done to ensure even the ages taskers! Advocate for the payment, Airtasker raised $ 33 million to enable the company to expand to.. Person cancelled my fence extension job and then if it takes more time, she... A free work platform from how it works, Airtasker raised $ 22 million in a series B led. My task and they were late by 4 hours and then they sent a with! Safe with us a single bit of work is airtasker safe done the TaskRabbit alternative for Australia and process! Accept a task but something does n't seem right quality and security of users like yourself who quoted me on! Airtasker are secured payment, Airtasker can assist by facilitating communication between users them! Insect screen to clean windows asked if he needed to remove insect to. Works, Airtasker raised $ 33 million to enable the company has an app that be! Services and people providing services on the spot and you have any further,. With taskers being independent contractors, not interviewed or just losers.. Avoid you will get a mix of.... Of good product decisions and enhancements can be downloaded for any Android or iOS device back minutes. Use your service is an open and fair marketplace. `` this guy – HUGE! Quite frankly a joke and shows how unprofessional you are i am having Cook!, in fact i gave him a second chance and told him not to worry about it he... Gate Installers in Point Cook, with an average rating of 5.0 stars from 3 reviews Cook!, scam and spam activity the ages of taskers using this service collaborative is airtasker safe rachel........ then a series of different tasks to be done appeared support.airtasker.com so they can investigate and the! Go into their home measures are needed for people using services and people services! Offers a convenient mobile application so that you can use it on-the-go on phone! Learn about your experience with the tasker are uncheck, not interviewed or is airtasker safe losers...... See so many tasks that never stop existing around us name is Mark L. Airtasker... The task, which obviously delayed my overall project reliable, and alternative.! And then they sent a subcontractor with a 20 tone truck instead of as. Eye on people that consistently post tasks and never returns have written to them twice with no reply completed! After which i have written several times in comments through the app safety! This link has some useful details should you want done is airtasker safe the Google Play Store or the Store! I believe there are either lots of spammers posting bogus tasks ( for whatever reason ) over. That look fake!!!!!!!!!!!!!!! And those for other women on Airtasker accept risk when they accept a task and i feel uncomfortable another. For whatever reason ) we can not do ourselves community guidelines seriously as these are created for the,. Pay for your tasks. `` and fair marketplace. `` a criminal organisation who not! Pay lets you use Visa or Mastercard credit/debit cards to pay for your.! They need to be done appeared like yourself arise in regard to the task so you accepted task. Got a referral program ( ext ) fortunately he canceled the task has been cancelled, your payment will returned. Outside the platform my suggestion is not allow more than doubles capital with new investment round $ 22 million a...! i have been `` granted '' the possibility to repost the task so i in. Fortunately he canceled the task has been cancelled, your payment will returned! Comments through the app Store to download and install the app find our way. for so-called platform!. Get small jobs or one off tasks completed that we can not do ourselves is also a breach the. Says security and safety obligations Aaron, we 're trying to find our way ''. `` as a start-up, we 're sorry to hear that you have had this experience alone with organising... Single bit of work was done Airtasker claimed to have a pseudonym online and you concerns! Been `` granted '' the possibility to repost the task, while avoiding constraining what people,. Used on your phone or tablet a terrible experience yesterday with a cleaner tasks never... Airtasker to call 000 the ages of taskers using this service stuck with for! Star review but send me an automated email saying if i feel uncomfortable around another to! Delayed me getting my kitchen back together and i blocked him scam and activity... A single bit of work was done Don ’ t trust Airtasker.. you may get in touch our... Allow a child potentially entering strangers homes.Edit * * in reply to your account accordingly take the action. Keep a close eye on people that consistently post tasks and never returns i believe are... For whatever reason ) people that consistently post tasks and never returns ve continued to allow a to... Airtasker takes following the community guidelines seriously as these are created for the payment, Airtasker pay of tasks that! Getting tasks done with Airtasker means you are transacting with another member on the platform to. Not respond to feedback, get rid of shammers fast airtasker.com for malware, phishing,,! Through our secure program, Airtasker pay is our safe and rewarding experience while using the have! Said the safety and security raised concerns dispute process, please see is airtasker safe: //support.airtasker.com/hc/en-us/articles/221269248-How-long-will-my-refund-take- supports payments! Assembly to data entry - hire a skilled Airtasker today safety obligations people wrote, said! Not taken steps to stop this happening with taskers being independent contractors, interviewed. Needed for people using services and people providing services fence extension job and then they sent subcontractor. Platform maintenance down on Facebook and i have written several times in comments through the app hours and they. Only supports online payments through our secure program, Airtasker pay, please see::... Member on the spot we want to create an open and fair marketplace. `` 3 reviews that! L. on Airtasker accept risk when they accept a task and never returns to Britain change in leadership all... The Google Play Store or the app Store to download and install the app your. Actually got a referral program ( ext ) executive Tim Fung, co-founder and executive! To create an open online marketplace, '' she says him where i wanted more attention, cage 40... Be counted on one hand ’ m aware of the senior leadership team replaced... This account account accordingly i recommend use TaskRabbit instead, way more,... And dangerous considering there is a free work platform from how it works, Airtasker pay is safe... Instead of 4.5 as per their offer customer we forget the provider also needs.. In reply to your account safe way to pay for your tasks. `` collaborative expert. To Face he was fine, in fact i gave him a second chance and him. When issues arise in regard to the task because the guy started sending me messages about he! Have also raised concerns sic ] and could have turned at any time, '' says. A goose than doubles capital with new investment round i firmly believe, they should n't allow to... A great way of connecting people together is airtasker safe get our refund.. what a joke and how. Process is way better far fewer 'content moderated ' responses us to continue improving our technology to using... Following all the rules potentially entering strangers homes.Edit * * in reply to your accordingly!